Mental health crisis support

Emergency
support

If you or someone you know requires urgent assistance, please call 000 or reach out to
Lifeline at 13 11 14 or the Suicide Call Back Service at 1300 659 467.

Your safety and wellbeing are important, and immediate support is available through these services.

Fortem clinical
support

Fortem Australia is not a crisis or emergency service. Support is only available during business hours and scheduled session times, and no services (including SMS or email) are provided outside of these times. Same-day bookings are unlikely to be available. We encourage anyone needing urgent assistance to call 000 or seek help through the additional crisis support services listed below.

Through our clinical services, we reduce the impact of high-stress roles and improve the wellbeing of first responders and their families. We offer free in-person and telehealth sessions for eligible first responders, their immediate family members and former first responders who have left service within the past 10 years.

Our confidential services include dedicated, evidence-based support and care coordination delivered by experienced psychologists and social workers, operating independently of WorkCover and agency-based supports.

Throughout the year, we can be reached Monday – Friday within business hours to discuss our services or complete an intake. We are unavailable on weekends and public holidays.

To learn more or book a session, visit our clinical services page: Clinical services – Fortem Australia

Additional crisis
support services

Lifeline

Lifeline is a national charity providing Australians who are experiencing emotional distress access to 24-hour crisis support, suicide prevention, mental health, and domestic and family violence prevention services.
Call: 13 11 14
Text: 0477 131 114
Chat online: Lifeline Crisis Chat | Lifeline

Suicide Call Back Service

Suicide Call Back Service is a free nationwide service providing 24/7 phone and online counselling to people affected by suicide.
Call: 1300 659 467

Beyond Blue

If you’re going through a hard time right now, the Beyond Blue Support Service is available 24/7 for brief counselling.
Call: 1300 224 636
Chat online: Beyond Blue Webchat Support Service – Beyond Blue

Kids Helpline

Kids Helpline is a free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
Call: 1800 55 1800
WebChat counselling: WebChat

MensLine Australia

MensLine Australia is a free telephone and online counselling service offering support for Australian men anywhere, anytime.
Call: 1300 789 978

13YARN

13YARN is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. 13YARN offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.
Call: 13 YARN (13 92 76)

Parentline

Parentline offers confidential phone and WebChat counselling and support for parents and carers of children in Queensland and the Northern Territory. Phones and WebChat are open every day from 6am to midnight AEST.
Call: 1300 301 300
WebChat: About Webchat Counselling | Parentline