Who We Serve

For simply doing their jobs – for protecting and caring for our community – first responders and their families/inner circles should not have their mental health and wellbeing negatively impacted.

But we know that that is not always the case.

Fortem provides evidence-based, comprehensive, and integrated wellbeing support to first responders and their families/inner circles.

Accessing Our Services

Wellbeing Activities

To access any event on the Fortem Wellbeing Activities Calendar, you or a member of your family/inner circle must be currently working or volunteering  with one of the following first responder agencies:


State/territory based law enforcement agencies

  • ACT Policing
  • NSW Police Force
  • NT Police Force
  • Queensland Police Service
  • South Australia Police
  • Tasmania Police
  • Victoria Police
  • Western Australia Police Force

National agencies

  • Australian Border Force
  • Australian Federal Police

State/territory based first responder agencies

ACT
  • ACT Emergency Services Agency (ESA)
NSW
  • Ambulance Service
  • Fire and Rescue
  • Marine Rescue
  • Rural Fire Service (RFS)
  • State Emergency Service (SES)
  • Volunteer Rescue Association (VRA)
QLD
  • Ambulance Service
  • Fire and Emergency Service
  • Fire and Rescue Service
  • Rural Fire Service
  • State Emergency Service
VIC
  • Ambulance Victoria
  • ESTA 000
  • Emergency Management
  • Fire Rescue
  • Forest Fire Management
  • Marine Search and Rescue
  • State Emergency Service
TAS
  • Ambulance Tasmania
    NT
  • St John Ambulance Australia (NT) Inc
WA
  • St John Ambulance Western Australia

Clinical Support

To access Fortem’s Clinical Support Services, you or a member of your family/inner circle must be currently working or volunteering with one of the following first responder agencies:

 

State/territory based law enforcement agencies

  • ACT Policing
  • NSW Police Force
  • NT Police Force 
  • Queensland Police Service
  • South Australia Police
  • Tasmania Police
  • Victoria Police
  • Western Australia Police Force

National agencies

  • Australian Border Force
  • Australian Federal Police

State/territory based first responder agencies

ACT
  • ACT Emergency Services Agency (ESA)e
NSW
  • Ambulance Service
  • Fire and Rescue
  • Marine Rescue
  • Rural Fire Service (RFS)
  • State Emergency Service (SES)
  • Volunteer Rescue Association (VRA)
QLD
  • Ambulance Service
  • Fire and Emergency Service
  • Fire and Rescue Service
  • Rural Fire Service
  • State Emergency Service
VIC
  • Ambulance
  • ESTA 000
  • Emergency Management
  • Fire Rescue
  • Forest Fire Management
  • Marine Search and Rescue
  • State Emergency Service
TAS
  • Ambulance Tasmania
    NT
  • St John Ambulance Australia (NT) Inc
WA
  • St John Ambulance Western Australia


Fortem Australia serves those who protect and care for our community. However, at this time, we are unable to extend our services to those who work or volunteer in corrective services, mortuary service, surf lifesaving, animal welfare, foster care, Red Cross, Salvation Army, or doctors or nurses not employed by an ambulance service.

 

These people and organisations provide a deep and respected service to our community, and we hope that future funding might allow us to embrace their needs. In the meantime, consider approaching one of these organisations, or looking at what support might be available via an employee/volunteer assistance program.

Transition Support

Our national Transition and Employment Program currently supports first responders within five years of transitioning out of service from Australia’s national security agencies, including:

 

State/territory based law enforcement agencies

  • ACT Policing
  • NSW Police Force
  • NT Police Force 
  • Queensland Police Service
  • South Australia Police
  • Tasmania Police
  • Victoria Police
  • Western Australia Police Force

National agencies

  • Australian Border Force
  • Australian Federal Police

State/territory based first responder agencies

ACT
  • ACT Emergency Services Agency (ESA)e
NSW
  • Ambulance Service
  • Fire and Rescue
  • Marine Rescue
  • Rural Fire Service (RFS)
  • State Emergency Service (SES)
  • Volunteer Rescue Association (VRA)
QLD
  • Ambulance Service
  • Fire and Emergency Service
  • Fire and Rescue Service
  • Rural Fire Service
  • State Emergency Service
VIC
  • Ambulance
  • ESTA 000
  • Emergency Management
  • Fire Rescue
  • Forest Fire Management
  • Marine Search and Rescue
  • State Emergency Service
TAS
  • Ambulance Tasmania
    NT
  • St John Ambulance Australia (NT) Inc
WA
  • St John Ambulance Western Australia


Fortem Australia serves those who protect and care for our community. However, at this time, we are unable to extend our services to those who work or volunteer in corrective services, mortuary service, surf lifesaving, animal welfare, foster care, Red Cross, Salvation Army, or doctors or nurses not employed by an ambulance service.

 

These people and organisations provide a deep and respected service to our community, and we hope that future funding might allow us to embrace their needs. In the meantime, consider approaching one of these organisations, or looking at what support might be available via an employee/volunteer assistance program.

First Responder Families

Our programs are here to support first responders and their families/inner circles. We know that every family is different, and that the meaning of ‘family’ comes from your own background, values, and circumstances.

Generally, we expect ‘family’ to mean the people in your inner circle – your household, or your closest support network. Let’s talk and work that out together – we want to help.

At times, wellbeing activities may have restricted capacity, in which case we may need to limit the number of places available to each family.

Where We Are

We are currently offering on-the-ground services in towns and cities along the east coast of Australia – covering communities around Melbourne, Gippsland, South East NSW, Canberra, Illawarra, Shoalhaven, Sydney, Newcastle, NSW Mid North Coast, Northern NSW, South East Queensland and Brisbane.

Our virtual activitiesmental fitness toolkit, and resource library are available to anyone, anywhere, anytime.