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About

Who we serve

Who we
serve

First responders
Our services are free and confidential for first responders at eligible agencies, whether serving or transitioning. First responders at every point of the health spectrum can benefit from some aspect of our supports. Every first responder will benefit from our resilience building services because timely self-care can stop trauma from taking hold.
Family and inner circles
Our services are free and confidential to those with a loved one who is a first responder. We think of your family and inner circle as your closest support network. We understand that everyone’s situation is different, so, if you aren’t sure if you qualify, let’s chat it through together. When you engage our services early, you can play an important role in stopping trauma in its tracks and reducing stress for your family.
First responder agencies
We deliver what first responder organisations need — expertise leading to the peak performance of your people to ensure they’re ready for anything. We collaborate with first responder agencies to support your employees to feel safe and understood, while improving community resilience alongside your organisation. Our programs are underpinned by appropriate frameworks, with sound clinical governance and risk mitigation pillars. And our independence means all collaborations remain confidential.

Eligible
First
Responders

ACT
ACT Emergency Services Agency (ESA)
ACT Policing

SA
South Australia Police

NSW
Ambulance Service
Fire and Rescue
Marine Rescue
Rural Fire Service (RFS)
State Emergency Service (SES)
Volunteer Rescue Association (VRA)
NSW Police Force

QLD
Ambulance Service
Fire and Emergency Service
Fire and Rescue Service
Marine Rescue
Rural Fire Service
State Emergency Service
Queensland Police Service

VIC
Ambulance Victoria
Country Fire Authority (CFA)
Triple Zero Victoria
Emergency Management
Fire Rescue
Forest Fire Management
Marine Search and Rescue
State Emergency Service
Victoria Police

TAS
Tasmania Police

NT
St John Ambulance Australia (NT) Inc
NT Police, Fire and Emergency Services

WA
Department of Fire and Emergency Services WA
St John Ambulance Western Australia
Western Australia Police Force