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What we provide

Psychology and counselling

Fortem’s qualified and experienced clinicians are highly skilled at addressing the unique challenges and traumas faced by first responders and their families.

It’s strong to seek support

Fortem’s qualified and experienced clinical team are highly skilled at addressing the unique challenges and traumas faced by first responders and their families. They’re here to listen and can work with you to break problems down and help you uncover solutions that bring you peace of mind. 

Our psychology and counselling services are backed by the latest robust research.

We know that first responders experience alarming rates of psychological distress which surpass those of the general adult population and other high risk professions such as the Australian Defence force.

The impacts of trauma from first responder work can be subtle or obvious, and arise for everyone in different ways, at different times.

All first responders can benefit from early supports — because timely self-care can stop trauma in its tracks.

Who can access counselling?

Eligible first responders and their immediate family members can access Fortem’s clinical services.

Family members are welcome to attend counselling alone or with their first responder family member.

What does it cost?

Our clinical services are free.

Privacy

As an independent organisation, all of Fortem’s clinical services are entirely private and confidential and separate from the agency you or your loved one works at. This means you can share your concerns and issues with full confidence.

Where

We offer counselling in-person and through telehealth (phone or video calls).

How to book

This is not a crisis support service or helpline. If you need urgent help, please call 000 or talk to Lifeline on 13 11 14.

Not sure?

Not sure about calling, or if this is the right support for you?

Have an informal chat with one of our understanding Care Coordinators on 1300 339 594.

Whatever your needs, they will work with you to refer you to the service best suited to your goals.