Get support

Our clinical team offer private and independent psychology and counselling sessions, free of charge for first responders and their immediate family members. This may include individual, couple or family therapy.

It’s good
to talk

The impacts of trauma can be subtle or obvious, and arise for everyone in different ways, at different times. All Fortem clinicians are highly experienced in the challenges and traumas faced by first responders and their families, and we’re here for you.

The first step is to talk with our care coordination intake team, who will work with you to refer you to the service best suited to your goals.

On top of in-person sessions, we also offer Telehealth phone and video calls.

How to book

This is not a crisis support service or helpline. If you need urgent help, please call 000 or Lifeline on 13 11 14.


Our sessions are private, independent, and free for first responders who work or volunteer with one of the organisations listed on our who we serve page, and for their immediate family members. Family members are welcome to access support without the first responder.

Create a self-care plan
Self-care is about how you look after yourself. When you’re a support person or you’re under stress, having a self-care plan is more important than ever.
Understanding PTSD
PTSD is caused by trauma, which can affect even the toughest of first responders. This resource is designed to help you and your loved ones understand what you may be going through with PTSD.