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About

Our impact

Our customised, integrated and evidence-based support makes a positive difference to first responders, their families, and our communities throughout Australia.

As a former police officer who lives with a mental health diagnosis as a direct result of first responder employment, I am confident that my journey would not have been as lonely or jarring had Fortem been around during my struggles in 2013, and my subsequent transition out of service in mid-2015. There is also a strong chance that I may have received the supports required to recover from my mental health injury and continue to serve the Queensland community as a police officer had Fortem been available at the time.

I am also confident that my marriage wouldn’t have fractured to the extent that it did. It’s fair to say that my police career was a key ingredient in the implosion of our relationship. It took a lot of time and care to rebuild our relationship back to where it is. I’m confident that had Fortem’s services been available at the time, my wife and I would have received vital opportunities to connect with each other and learn about the family impact of first responder work. Helping to build healthy and connected first responder families is so important, and it’s seldom done well. To me, Fortem’s family-first approach is the most important aspect of the work they do.

Fortem’s independence from first responder agencies is also quite significant. During my mental health challenges as a police officer, I was reluctant to seek internal supports offered, as they were often viewed as inadequate and that it was a career ending move to access these services. As a result of the shortcomings of internal agency services, I was desperately searching for confidential, external community support, but this did not exist at the time of my mental health diagnosis. From my perspective, reputable and independent support organisation did not exist until Fortem Australia was founded.

Fortem Australia is a critically important organisation performing lifesaving mental health and wellbeing supports to first responder families across Australia. I am highly passionate about Fortem Australia’s work because it exists to provide the support that I once wished I had received. The assistance that every first responder deserves. And it’s only right that this support is extended to families, who are often forgotten in terms of support services. Family is everything, and Fortem Australia recognises this by ensuring that family is at the heart of everything they do.

Former QLD Police Officer

First responders are very private people – you don’t share a lot with your world, and you don’t talk about it, you just keep it inside. This is the first time I have really been connected to other services because of Fortem. I didn’t realise how well Fortem was involved with police and then all of a sudden, out of the woodwork, I got my local police officers inviting me to join their running group.

I thought I was very solo; I had a couple of paramedics that I would run with every now and then, but now it is very exciting to feel this level of community and camaraderie as everyone is now supporting me from other services in my local area.

Paramedic, NSW Ambulance

Our
Impact

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  • 79% of participants said the Wellbeing Activity enhanced social connections.
    79% of participants said the Wellbeing Activity enhanced social connections.
  • 2,217 Wellbeing activities held across 153 Government areas.
    2,217 Wellbeing activities held across 153 Government areas.
  • 97% of participants felt the Wellbeing Activity benefitted their health and wellbeing.
    97% of participants felt the Wellbeing Activity benefitted their health and wellbeing.
  • 1,467 participants in our Career Management Program.
    1,467 participants in our Career Management Program.
  • 71% of participants with active PTSD symptoms showed a reduction of symptoms following treatment.
    71% of participants with active PTSD symptoms showed a reduction of symptoms following treatment.
  • 100% of participants in the Career Management Program said they were more confident in their work capacity.
    100% of participants in the Career Management Program said they were more confident in their work capacity.

Our
History

Fortem Australia was established in 2019 to provide mental health and wellbeing support to National Security Agencies and enhance their capacity to respond better to crimes, under the Proceeds of Crime Act. This is where our social connection and wellbeing activities started.

Following the devastating Black Summer bushfires of 2019-2020, Fortem quickly adapted to extend our support to all first responders and their families and expand our services to include clinical support and Career Management. The vital need for these services was demonstrated as we saw a rapid increase in demand, and funding was provided by Commonwealth agencies that have since come together to form the National Emergency Management Agency (NEMA).

The COVID-19 pandemic reiterated the importance of social connection for first responders and their families. Once again, Fortem was able to identify and service this need, adapting wellbeing activities to meet restrictions and maintain connectedness through periods of social distancing and isolation.

Since then, Fortem has continued collaborating with first responder agencies, the National Emergency Management Agency and various levels of government to deliver critical services to first responders and their families, equipping them with the tools needed to respond with resilience in the face of tough conditions. Compounding natural disasters and critical events have led to an increase in demand for the services Fortem provides, and we continue to adapt to meet this need.

We have proudly supported thousands of first responders and their families through our services to enhance resilience and bolster our emergency service workforce.

Fortem will continue to advocate for, and support the mental health and wellbeing of first responders and their families as they respond to the call and continue to protect our communities.

Because, when we support first responders, we support every Australian.

Activities

All national or online activities are available to eligible first responders and their families completely free of charge.
All Activities